Two ISO quality process awards in a week for CRM

An ISO27001 certification demonstrates the highest level of information security controls within a firm, providing peace of mind around the safety and security of data. 

It is assessed externally on an annual basis to ensure an impartial and independent review of the processes and controls in operation.

The company has also won the sought-after ISO9001 quality-based process standard, which came in the same week. This certification demonstrates effective and repeatable outputs to clients and stakeholders, proving the outstanding level at which the CRM company operates

Both certifications will make it easier to scale the business in due course, creating a solid base for growth in the future. 

The ambitious firm, which specialises in the recovery and realisation of assets and debt has also appointed its first-ever Head of Compliance.

Sam Mather takes up the role – moving from a day a week to full-time at CRM – having worked as an independent ISO consultant for many years in clinical manufacture, petrochemicals, and aerospace industries, as well as in-house at other Cerberus Group companies.

Around the ISO27001 certification, Sam will produce strategy roadmaps of how data is stored, accessed, and controlled within the business, using high-risk analysis, system clean-ups, spot checks, and internal audits to monitor compliance.