High flying apprentice promoted

Theresa Divers has been rewarded with the role of Receivables Executive after a hugely successful two-year apprenticeship with CRM.

The announcement follows hot on the heels of  National Apprenticeship Week 2023 which aimed to show how apprenticeships can help individuals develop the skills required for a rewarding career and help businesses build a talented workforce for the future.

Theresa becomes part of a highly respected and experienced team at CRM which looks after sales ledger review and evaluation, credit management and control services, debt verification and collection, audit investigation, specialist legal recoveries and reporting. Her promotion will see her taking on more responsibility, including offsite work on clients’ premises.  

She completed her Business Administration apprenticeship with The Growth Company one of the largest providers of work-based learning for young people and adults. 

She passed her course with distinction in all 3 parts – knowledge test, presentation and interview. Alongside this, she also completed the UK Finance IFABL foundation course with an impressive score of 86%. 

She commented:  “Starting at CRM as an apprentice administrative assistant helped me build a good foundation and an excellent understanding of the processes and procedures of a case from beginning to end. This allowed me to make a smooth transition to my new role.” 

Katie Pomfret​, Head of Lender Services at CRM, said: “It has been great to watch Theresa grow throughout her apprenticeship and now start to excel in the role of Receivables Executive. “She is an asset to the team and we look forward to helping develop her skills and knowledge in the future. Well done Theresa on your continued hard work.”

If you are interested in an apprenticeship with CRM please contact: jo.booth@cerberus-group.com.